Do As I Say ..

The infamous man drawer, that drawer in the kitchen which men claim for themselves as the place to store spent batteries and old light bulbs, is not the sole preserve of men. Michael McIntyre is not the only one who can order a Chinese takeaway on a Nokia 3210 and …

Game. Set & Match

Wimbledon seems to have come round remarkably soon since the last time that our screens were saturated with incomprehensible grunting and invisible action. I know there are plenty of blind people who enjoy following sport. I’m not one

The Blood Bank

The Blood Bank, where I bank, is keen on inviting people in to meet their Relationship Manager. These are nearly always people who are in training and supervised by those who are licenced to advice on products that they can not advise on. These supervisors work like close protection officers. …

I’m Not Cross

Each time I’ve gone to vote, I ask where the large print ballot paper is that every polling station is obliged to display by law. It’s usually pinned on a wall which means that just about anyone who needs to read large print won’t be able to get near enough …

Customers We Don’t Care

When I first started travelling to Sofia I used to fly Air Bulgaria from Gatwick. Once, having answered the call for those needing assistance to come forward now, I stepped forward and did not get quite the help I expected. What I got was a good telling off because the …